Plight of Indian workforce

Plight of Indian workforce

Plight of Indian Workforce

I have heard that the personal space of an employee is protected vigorously in other countries whereas in my own backyard, it is not that much respected and I had occasion to witness both within a week.

One of my friend flew down from another state to visit me at my current location in the US and spent some good time extending his weekend. As he is a critical resource in the team, I casually asked as to how he could travel at such a short notice and he responded that he has enough leave and all he has to do is to update his calendar as PTO (Paid Time off) and that there is no practice of waiting for approval here, unless there are some exigencies. In fact, he went on to add that employees here claim leave as a matter of right, as and when it is available to them, and their leave requests are rarely turned down by their Managers.

In a closed group in social network I happened to see another post about the updates to the leave management policy of a leading nationalized bank in India. The circular on amended procedure explained as to how the Manager has to send the status of ‘as on date employee’s performance’ against his targets while ‘forwarding’ the leave application and in the absence of the same the leave request will be summarily rejected.

I was aghast at the situation prevailing in India – atleast not yet changed since I left active service a decade ago ! Does this mean that if an employee’s performance is not upto the expectations he cannot enjoy his promised privileges or exercise his rights which includes spending time with his family? Is this the work life balance that seems to be more breached as much it is preached ? Indian working conditions have a long way to go and it is time that such employees also raise their voice against the injustice.

This could also be considered as an abject failure of the representative bodies like unions and associations , supposed to safeguard the interest of the workforce, from which not a whimper is heard, at an order in writing impacting the personal life of employees. If a representative body is unable to resist such an interference into the personal life , is it not time to (re)think about its utility ?

Blogpost made on 28-Jul-2023 at my blog : Plight of Indian workforce

 

Cyber crime prevention Tips

Cyber crime prevention Tips

Cybercrime prevention tips

  • In case of threatening calls from unknown numbers, disconnect and do not keep talking.
  • Do not panic under any circumstances – the caller could sayYou will be arrested’ or ‘your electricity connection will be disconnected’ or ‘your bank account / card will be blocked’ – Just disconnect the call, as these are all meant to panic the receiver.
  • Never share any information to ANY caller be it your bank or anyone.
  • Note down the number from which the call was received and report the incident to  cybercrime police.
  • Cybercrime complaint can be lodged 24 x 7 through phone number 1930 . You can also lodge online complaint through the below websites:

       www.cybercrime.gov.in 

       https://eservices.tnpolice.gov.in/CCTNSNICSDC/ComplaintRegistrationPage?0

       https://ncrb.gov.in/en/node/2318

  • Earliest reporting of cybercrime is very important- Do not delay – Complain at the earliest.
  • Think twice before sharing your Id to anyone. Avoid sharing your personal details unnecessarily and in unavoidable circumstances ‘ print boldly across the document as to whom and why it was shared along with the date’.
  • Check the reliability of the shop before taking photo copy of sensitive documents like Aadhaar card, PAN card, license, ration card, Voter Id or passport. If possible have a copier at home and take copies.

2023 Jul 01 ‘Internet Banking’ Session

Feedback on ‘Internet Banking’ Session

Date : 01-July-2023

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Highly understandable presentation.

Mr. Wilson P, Senior Manager IOB (R)
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Excellent informative thanks

Mr. R. Sampathkumaran , Acct, central Govt, Min of Agri
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Very good

Mr. Veeraswami V, Senior manager ( Retired) UCO Bank
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Very Excellent, informative and professional lecture without any tired even after two hours.

Appreciate his way of presentation with video slide and ppt wherever applicable for ease of understanding to all participants

Dr.S.Sankara Gomathi, Research scholars Guide at Anna university
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Gained confidence to go for internet banking. So far never tried and experienced

Mr. C. C. Narendran, Senior Manager (R), IOB
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Presentation was very good. The screen shots captured were all explained clearly.

Mr. V Rajendran, Chief Manager(R) in a PSB
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It was very informative especially the nomination and password session. Thank u very much sir

Professor R Malathy
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Very good session, more informative and very patient explanation by you sir. Whenever you take any class on computers and other banking knowledge, please include me.

Mr M.Purushothaman, Sr Manager IOB (R)
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Very informative and in a simple understandable language for a person like me so afraid of digital transactions.

Mrs K.V.Mythili, Homemaker
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Our Teacher Mr. Kapaleeswaran has taken enormous efforts from the point of view of everyone.
A great salute to him. We will attend more such training as and when conducted. Wonderful and very patient presentation. Fixing of funds transfer limits to be changed periodically as per our needs . It is a valid advice for everyone.

Mr. N. Santhanam, Chief Manager (R), IOB
Seniors learn Internet Banking – July 2023

Seniors learn Internet Banking – July 2023

Updated on 05-July-2023:

The call for a free discussion session on Internet banking was overwhelming as it attracted the right audience. Around 30 people, mostly senior citizens and home makers, responded and what was gratifying to note was there were many participants who had held senior executive positions in various organizations as they could not catch up with the tech updates during their service period.

The two hour online session on the 1st of July, 2023 elaborated on operating the Internet banking Application with demo from a Nationalized bank’s Net banking app. Tips to secure the account during such actions were also offered as the interactions were fluent and without any hesitation.

As the one who initiated Online coaching sessions, I was immensely pleased with the participation of so many and it was a matter of great pride and satisfaction that through these sessions , started in Jan 2022, as many as 250 people have been benefitted , as is evidenced from the online registrations. Thanks to technology, people from far and wide from across the globe participated and this session was also handled by me from USA while the participants were from across various parts of India.

Feedback from the satisfied participants were lavish , which is considered as the greatest takeaway and if the community is going to be better served, nothing could be more satisfying than such efforts.

 Original posting made on: 21-Jun-2023

As requested by many friends, a free session walking through the Internet Banking application of a Nationalized Bank, explaining the salient features of the application, tips on optimally utilizing the application to our advantage and some pointers on securing our bank account are planned to be discussed.

Despite other plans, request for this session has been readily accepted as operating Internet banking without basic knowledge could prove to be costly for the individuals. Hope Senior citizens, Home makers and everyone in need of some basic knowledge of the application participate and get benefitted from this FREE session.

Topic: Internet Banking, a Walkthru

Date: 1st July, 2023 (Saturday)                                Time: 6:00 to 8.00 PM IST

Mode : Through Google Meet                                      Medium of Instruction: English

Expectation from Participant: Access to laptop/computer to practice        Age: No bar

Interested persons can join by registering sending a WhatsApp message to +91 98402 58014 “Name, Internet Banking”

Please note that the sessions are FREE but Registration is a MUST .

For any query, please email to kapaleeswaran@gmail.com or WhatsApp message to +91 9840258014

Let us Care and Share – knowledge

Kapaleeswaran, V

Please feel free to share this with anyone with an intent to learn

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2023 Jun 18 ‘Email Handling’

Feedback on ‘Email Handling’ Session

Date : 18-Jun-2023

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Sir I really benefitted by simple way of sharing your knowledge on the subject understandable for even for a lay man which is highly laudable. .Though I learnt many new points on vital areas such as downloading etc., in first time from you . Regards Thanks Sir

Mr. T Ramaiyan , Chief Manager, IOB (R)
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All the doubtful areas covered. Session was superb. Thanks for sharing your time, knowledge and the hard work you have put in to create the ppt.

Mrs. Kalpana Chandrasekaran, Retd Bank Employee
Free Email Awareness Programme June 2023

Free Email Awareness Programme June 2023

Updates on 18-Jun-2023: 

The session was conducted with around 15 senior citizens actively participating in the session. The feedback suggested that they enjoyed the inputs and interactions

In my continued effort to improve the knowledge and awareness of people in the cyber space, I plan to conduct a FREE session as below:

Topic: Email basics

Date: 18th June, 2023 (Sunday)                                Time: 6:00 to 7:30 PM IST

Mode : Through Google Meet                                      Medium of Instruction: English

Expectation from Participant: Access to laptop/computer to practice        Age: No bar

Interested persons can join by registering sending a WhatsApp message to +91 98402 58014 “Name, Email Basics”

Please note that the sessions are FREE but Registration is a MUST .

For any query, please email to kapaleeswaran@gmail.com or WhatsApp message to +91 9840258014

Let us Care and Share – knowledge

Kapaleeswaran, V

Please feel free to share this with anyone with an intent to learn

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2023 Jun 04 Basic Computer Operations

Feedback on “Basic Computer Operations” session

Date : 04-Jun-2023

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The topics selected are really useful to me. Even after attending last year classes I have developed an interest in noting in computers . In fact I am servicing about 10 IOB customers and am taking care of their banking activities and nowadays entered into property management. In this process I need to send at least 15 payments in a day. During month beginning the payments activities are more. Any way all precautions before doing anything. Your class helped me to be very careful in these activities. Tomorrow I will do that practice session and update you.

Mr. Santhanam, N, Chief Manager (R), IOB
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Very useful. First time I learnt many things about computer operations

Mr. Ramaiyan , T - Chief Manager (R), IOB
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Very useful basic information are shared with patience. Thank you. Awaiting your next session on cyber crimes and Excel learning

Ms. Savithri Chandrasekar, Lecturer in Chemistry
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Over all good session. Learnt/ reviewed/ recharged our knowledge Looking forward to more such sessions

Mr. Veeraswami V, Sr Manager (R), UCO Bank
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I enjoyed your session and I updated my knowledge which i already know and learned new afresh. Kindly conduct a session on Cyber security at desk level. Thanks a lot sir

Mr. Venkatesa Perumal G, Manager (R), IOB
Free Email Awareness Programme June 2023

Free Computer Awareness Programme June 2023

In my continued effort to improve the knowledge and awareness of people in the cyber space, I plan to conduct a FREE session as below:

Topic: Email basics

Date: 18th June, 2023 (Sunday)                                Time: 6:00 to 7:30 PM IST

Mode : Through Google Meet                                      Medium of Instruction: English

Expectation from Participant: Access to laptop/computer to practice        Age: No bar

Interested persons can join by registering sending a WhatsApp message to +91 98402 58014 “Name, Email Basics”

Please note that the sessions are FREE but Registration is a MUST .

As seniors report forgetting what has been learnt I am also exploring the possibility of placing small video of each exercise at a common location, so that they can refer to them at any time. These videos will be available only for Registered and attended participants.

For any query, please email to kapaleeswaran@gmail.com or WhatsApp message to +91 9840258014

Let us Care and Share – knowledge

Kapaleeswaran, V

Please feel free to share this with anyone with an intent to learn

Fake Job offers – Cyber fraud

Fake Job offers – Cyber fraud

Do this task at your own peril! How cyber scamsters are looting people with a new strategy

Here is a look at how these latest cyber scams work in which, investigators say, scamsters exploit what is known as the “Sunk-Cost fallacy”, like in many other cyber scams.

Good Day Dear! I am HR xxx…I would like to offer you a part time job,” reads a message on the WhatApp received from an international number.”

Another message sent with a different name “HR xxx” reads, “You can earn rupees here by liking YouTube videos and sending screenshots.”

Pune’s cybercrime investigators say these messages are the gateways to elaborate online frauds, being termed as “task frauds” by them.

Here is a look at how these latest cyber scams work in which, investigators say, scamsters exploit what is known as the “sunk-cost fallacy”, like in many other cyber scams.

“Our investigation suggests that a large number of citizens are receiving these messages. It is like the cyber criminals are spreading their fishing net and then waiting for the targets to get caught.

So what is this scam?

Inspector Chandrashekhar Sawant, from the Pune City Cyber Crime police station, who is probing multiple task fraud cases, said, “It starts with a message on WhatsApp, generally from international numbers.

In most of the cases  the first message is from a scamster posing as HR representatives offering part-time jobs with good income. After a response from the receiver, they ask you to do tasks like liking YouTube videos, giving reviews of hotels, giving good ratings to online products, etc., and sending them screenshots. For every small task, the scamsters send you amounts like Rs 50, 100 per task.

Once the target is lured, the scamster moves to the next stage. Now they add the target to a Telegram group for what they call prepaid tasks. If the targets do not have a Telegram app on the phone, they ask them to install it or help install it.”

Inspector Sawant said, “On Telegram, they make you believe that you have been promoted a level by adding you to Telegram groups of names suggesting a step above.

It is at this stage that the scamsters start demanding money on the pretext of what they call prepaid tasks. Now they ask, for example, Rs 1,000 before a task, and then pay you back Rs 1,300 or Rs 1,500 after the task is complete. Here, the nature of tasks changes but does not go beyond the target requiring to just click, like or rate things.

They then add the target to another higher level group where the value of prepaid tasks goes into lakhs. They seek, for example, Rs 2-3 lakh and promise higher returns.”

Now comes the twist in the tale.

“At one stage, they stop giving back the returns on these prepaid tasks using various pretexts — like further investment of those amounts into bitcoins or saying that there are issues with the payments. To return the money paid earlier, scamsters start demanding more and more money and in larger amounts. Expecting to recover the money after investing so much, the victims continue to pay up. As victims stop further payments and start demanding back their money after realising that they are being cheated, the scamsters close the communication channels and go incommunicado. In most cases, none of these communications are over calls, it is just texts on messenger apps,” Sawant said.

“The shift to Telegram from WhatsApp is for a reason. While WhatsApp generally shares with police entities the information about their users for investigation purposes, Telegram hardly ever responds to such requests,” another officer said.

Senior Inspector Minal Patil said, “The underlying broad method of the scam is similar to any other cyber fraud where the vulnerabilities of the victims are exploited by the criminals into making them pay money. Only the method of luring the targets and the pretexts of scamming have changed. We have launched coordinated probes into the multiple cases that we have reported over the last three months.”

A senior cyber investigator said, “There is a concept in behavioural economics termed as sunk cost fallacy where a person continues to invest in endeavours in spite of serious doubts of failure, especially because the person has already invested so much in it. They also exploit vulnerabilities like need, greed, fear and lack of application of common sense and logic in most cases.”

The Indian Express came across at least 12 such instances over the past three months, with several cases registered over the past one-and-a-half months. Consider some of the key cases:

* An Army veteran, in his 60s, who responded to scamsters who contacted him in February, lost Rs 1.1 crore in a span of two weeks where he made as many 26 online transfers to over a dozen bank accounts.

* Between February and April, a business analyst with an IT company, who is in her 40s in Pune, lost Rs 47 lakh to a cyber fraudster. She made 18 online payments eithers on to bank accounts or to online payment platform accounts.

* An engineering professional in his late 20s lost Rs 9 lakh over 19 transactions after he started responding to a message from “HR Meera Mehta”.

* A doctor from Pune, who is in her early 50s, lost over Rs 23 lakh to cyber criminals after she fell prey to the money for task lure.

* This month, a 40-year-old engineer from Pimpri Chinchwad fell prey to the similar scam and lost Rs 57 lakh.

“What baffles us the most is the victims of these scams who have lost amounts ranging from Rs 10 lakh to over Rs one crore, are of strong educational backgrounds. Many even have technology and software degrees. And in spite of reporting of these cases across the media, people continue to fall prey to these scamsters,” said Senior Inspector Minal Patil, in-charge of Pune City Cyber Crime Police station.

How to avoid the new scam

Tips from the cybercrime department to avoid falling prey to scamsters:

* Do not respond to messages offering money. Any scheme offered through phones offering unusually high returns is usually a scam.

* If you respond and make payments, approach the nearest police station or cyber crime wing as soon as possible

Read full report at Indian Express dated 30-Apr-2023.

 

Black Friday, The true story of Bombay Blasts

Black Friday, The true story of Bombay Blasts

11-Apr-2023:

Took to reading a novel after many months and when I chanced upon this, I thought the 265 paged book could be covered easily. But as the author mis-estimated to write this book in 6 weeks only to finish in four years, I too took four days but it was almost impossible to put it down. Could have been done faster but the heaviness of the matter discussed , at times, took longer time to comprehend and digest and that necessitated few more days.

I have no prior knowledge about the author, but was all the more curious about many things as to how he could narrate things as though he were on the scene but then his notes at the end, Epilogue  and ‘sources’ completely put at rest all my doubts. The language used was of such high standard that I had to use the ‘Lookup’ many times to get the right meaning of the word used.

The whole incident as many are aware, was tragic and brought gloom into so many of the victims’ houses and the aftermath the victim’s kith and kin suffered are well narrated in the ‘Life after Death’ chapter, which was to say ‘heart wrenching’. How else can one understand the extinguishing lives of a senior couple about to celebrate their wedding anniversary ; that of a budding Chartered accountant, a sportsman and a breadwinner whose family struggled no ends to make the surviving children to make a living.

Some chilling narratives are when some greedy cops allowed the destructive materials to seep through the police cordon, shattering plans, mindless vengeance with utter disregard to the innocent public who were the ultimate sufferers, where even some of the surviving family members reportedly attempted suicide ; the present status of the accused given at the end are thought provoking as to how the acts come back to haunt people; how some of the perpetrators are now facing the mental hangups by becoming a slave of other countries; how the right connections could work for the high and mighty ; a casual remark as to how such atrocities were planned even in some other cities, but fortunately could not be implemented. The author has done a good job of bringing the scenes supported by some good sources, as mentioned. Well written book, but would personally not prefer to read another one on a similar subject.

07-Apr-2023:

Just started reading this book more captivated by the title as , somehow in my busy schedule in my working days of 1990s, I had missed following the event.

Now the thrilling and shocking narrative by the author, acclaimed to be one of the best in business as evidenced in the ‘Praise for the book’ , reveals the same shock and spine chilling events as though one is going through the same now , after 30 years. Only half the book reading done so far, eager to complete.